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Forgot Your Apple ID Password? Here's What to Do

by Suzanne Kantra on November 20, 2023

Updated on 11/20/2023 with the latest instructions on resetting your Apple ID password.

Your Apple ID is the key to all of Apple's services, from the App Store to iCloud to Apple TV, and if you've forgotten your password, you can be locked out. But fear not, Apple provides several recovery options to help you regain access to your account.

Reset your Apple ID password on your iPhone or iPad

If you have access to your iPhone or iPad, you can reset your Apple ID password with your device.

  1. Go to the Settings app.
  2. Select [your name] > Sign-in & Security > Change Password.
  3. If you are signed into iCloud and have a passcode enabled, you will be prompted to enter the passcode for your device. If you are not signed into iCloud on your device, you'll have to choose another password reset method.
  4. Follow the onscreen steps to reset your password.

Two screenshots of Settings: on the left, you see the Apple ID screen with Sign-in & Security circled. On the right, you see the Sign-in &Security screen with Change Password circled.

Reset your Apple ID password on your Mac

If you have access to your Mac, you can reset your Apple ID password on your computer.

If you have a Mac running macOS Ventura or later:

  1. Choose Apple menu > System Settings, then click Apple ID.
  2. Select Password & Security.
  3. If you're asked to enter your Apple ID password, click Forgot password and follow the onscreen steps to reset your password.

    If you are not asked to enter your Apple ID password, select Change Password. Before you can reset your Apple ID password, you'll be required to enter the password you used to unlock your Mac.

Apple Password & Security setting screen for macOS Ventura showing the option to change password circled in red.

Reset your Apple ID password from another Apple device that uses your Apple ID

  1. Go to the Apple ID account page (https://appleid.apple.com/) and click on the Sign In button.
  2. Select Forgot password.
  3. Enter your email or phone number and the characters in the coded image.
  4. Confirm your email address.
  5. If you have access to another Apple device that uses your Apple ID, you will see a Reset Password notification. Tap or click on it and then select Allow or Show.
  6. Follow the steps to recover your password from there.

Screenshot of notification to reset password for Apple ID.

Reset your Apple ID password from another Apple device that doesn't use your Apple ID

If you have access to an iPhone or iPad running iOS 15 or iPadOS 15 or later, you can reset your phone using an Apple device that doesn't use your Apple ID. You can use a friend or family member's device or one at an Apple Store.

For iOS 17 or iPadOS 17:

  1. Go to the iforgot.apple.com webpage on your friend's device.
  2. Tap Reset Password, then follow the steps on your screen.
  3. Tap Help Someone Else.
  4. Input your email or phone number.
  5. Confirm your email address.
  6. Follow the steps on your screen to input a new password.

iforgot Apple ID page on Apple website

For iOS 15 or 15 or iPadOS 15 or 16:

  1. Open the App Store app. Search for Apple Support and download it on your friend's device.
  2. Open the Apple Support app. Scroll down to Support Tools.
  3. Tap Reset Password, then follow the steps on your screen.
  4. Tap Help Someone Else.
  5. Input your email or phone number.
  6. Confirm your email address.
  7. Follow the steps on your screen to input a new password.

Apple Support app main screen with the password reset option circled.

[Image credit: Screenshots via Techlicious, MacBook Air image via Canva]

For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.


Topics

Tips & How-Tos, Computers and Software, Tablets & eReaders, Phones and Mobile, Mobile Apps, iPhone/iPad Apps


Discussion loading

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From Santa Lucia on April 12, 2021 :: 8:23 am


TESTING

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From Timothy Tobish on May 19, 2021 :: 4:17 pm


I broke up with Apple about 3 years ago for many reasons. I’ve finally exhausted my Chromebook and need a PC or a Mac. So I started researching, and at some point I wanted to reactivate my Apple ID.

Well, basically you need a “trusted Apple device” or it can takes up to two weeks to simply obtain an Apple iD password.

Thanks to Apple for reminding why I hate your company despite pretty product and why I will be purchasing neither an iMAC or a Macbook, or, god forbid, an iPhone.

Reply

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From Helena on April 21, 2023 :: 2:55 pm


Its rude to just say that you hate apple!

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From Jojo88 on June 03, 2021 :: 9:28 pm


The method above really helps me. and i hear about some Third-Party software like Joyoshare iPasscode Unlocker is great too, it can also help me to bypass the apple id password,but i am not know more about them and not sure if it’s safe.
Can you please write an article about them?
Thanks.

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From Josh Kirschner on June 04, 2021 :: 11:06 am


I am highly skeptical that any of these so-called unlock programs do anything beyond take your money. At most, all they do is provide a software overlay that does exactly what you could just do yourself through iTunes on your computer. Our article provides the simple steps for how to unlock your iPhone if you don’t remember your lock code - no extra software necessary.

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From Dattaram on June 29, 2021 :: 10:16 am


Dear Sir,

Apple ipad is not purchase by me One of my colleague is given to me his. He forgot his ID and password. I have tried with itunes but I am not able to format the ipad. May I request to help me. The minimum charges I can pay. My grant daughter can be used for online classes.
Thanks
Dattaram. B

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From Davarious wilkerson on August 17, 2021 :: 3:19 pm


I forgot my Apple ID password and I try all my passwords and locked my phone now it’s under lock down and I don’t know what to do

Reply

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From Suzanne Kantra on August 17, 2021 :: 4:52 pm


Do you have two-factor authentication turned on? If not, the easiest way to reset your Apple ID password is to go to https://appleid.apple.com/ and choose “Forgot Apple ID or password.”

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From Light on January 08, 2023 :: 9:35 am


we have tried unsuccessfully to have our stepmothers apple id password reset using apple support on another device.  her USER ID is logged in, however, we cannot access settings, or download apps for her because the password was not written down.
We have gone to the apple store and they could not assist and even called apple support and we get to the same waiting period message after following the steps to reset and he expected email to reset never comes…. it is beyond frustrating. im not even sure creating another apple ID for her and doing a complete reset would be useful as find my iphone is turned on and we cannot log into change any of these settings.

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From light on January 08, 2023 :: 9:42 am


neglected to mention this is for her iphone which she uses every day so account recovery doesnt appear feasible since you are advised not to use the device during the wait period.

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From Lisa on March 03, 2023 :: 6:53 pm


I lost access to my iCloud and I thought I wouldn’t be able to recover it until I met gray_hackergeek on instagram.Thanks to him I have my iCloud back

Reply

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From rahmat khan on March 23, 2023 :: 6:03 am


forgot is my id

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From Santhosh on June 11, 2023 :: 1:07 pm


Forgot Apple ID

Reply

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From Vishal on July 24, 2023 :: 4:36 am


Apple id

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From Shirley Bozdek on August 28, 2023 :: 5:58 pm


I doubt that I will ever buy another Apple product. My iMac COMPUTER is only 5 years old.  It is compatible with Catalina, Have been trying to upgrade to software Catalina from Safari, but have not had any success. It seems Apple makes it difficult to reset my password because I DON’T HAVE an Apple IPhone.  Before I can get CATALINA I must be able to enter my Apple ID and password. I am so frustrated…..Apple support doesn’t seen to be available.  HELP !

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From Patrick on November 19, 2023 :: 7:27 pm


All false information. None of this works; waste of time

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From Suzanne Kantra on November 20, 2023 :: 6:10 pm


Thank you for flagging this, Patrick. Apple changed the information after I published this post.

Today, I updated the post with the latest instructions and added screenshots from my testing using my own Apple devices to ensure they work.

Reply

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