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FCC Denies Marriott's Request to Block Guest Wi-Fi Hotspots

by Fox Van Allen on January 28, 2015

Cell phone with signal blockedA few months ago, luxury hotel operator Marriott was hit with a $600,000 fine by the FCC after it used jamming equipment to block the use of personal Wi-Fi hotspots. The hotel said the blocking was done as a security issue to prevent cyber attacks and identity theft via rogue hotspots. The real reason, though, was likely to force convention guests to agree to the hotel’s exorbitant $1,000-per-day Wi-Fi connection fee.

After receiving the heavy fine, hotel owner Ryman Hospitality Properties lobbied the FCC for permission to resume operating hotspot jammers. Yesterday, the company got its answer. In no uncertain terms, the FCC says the use of jamming equipment to block personal Wi-Fi hotspots is illegal – period.

“Consumers must get what they pay for,” said FCC Chairman Tom Wheeler in a statement Tuesday. “The Communications Act prohibits anyone from willfully or maliciously interfering with authorized radio communications, including Wi-Fi. Marriott’s request seeking the FCC’s blessing to block guests’ use of non-Marriott networks is contrary to this basic principle.”

“Protecting consumers from this type of interference is a priority area for the FCC Enforcement Bureau,” he added.

The FCC relies on the public to help report instances of Wi-Fi jamming and similar attempts to block communications. If you think a hotel operator – or anyone else – is intentionally disrupting your personal Wi-Fi hotspot, its important you report the incident. To do so, visit fcc.gov/complaints or call 888-CALL-FCC and provide as much detail about the blocking as possible, including the date, time, location and possible source.

[No signal via Shutterstock]


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