The blade on the left is under recall while the blade on the right is fine.
If you're in charge of this year's holiday food prep, you'll want to do a safety check of your food processor before you get started. Cuisinart just announced it's recalling 8 million food processor blades because they can crack, causing pieces to break off in food. Cuisinart says this poses a "laceration hazard" which has already caused 30 injuries. Trust us, it's not something you want to serve with your Christmas dinner.
The recall specifically affects models with a riveted blade, giving you an easy way to tell if your model is under recall. Does your food processor blade have four rivets attaching the blade to its plastic hub? Then it's likely a recalled model.
To be certain, check the model number listed on the bottom of your food processor. Model numbers starting with the following are under recall: CFP-9, CFP-11, DFP-7, DFP-11, DFP-14, DLC-5, DLC-7, DLC-8, DLC-10, DLC-XP, DLC-2007, DLC-2009, DLC-2011, DLC-2014, DLC-3011, DLC-3014, EV-7, EV-10, EV-11, EV-14, KFP-7 and MP-14. However, the following models are in the clear: model numbers starting with FP, model numbers ending in Y, and model number DLC-6.
If you believe your food processor may be affected, stop using it immediately and contact Cuisinart for a replacement blade. (And don't throw your old blade out just yet: Cuisinart will send you a box to safely repackage it.) You can reach the company's customer service department at 1-877-339-2534 Monday through Friday from 7:00AM to 11:00PM EST and Saturday through Sunday from 9:00AM to 5:30PM EST. If you have trouble getting through—Cuisinart's phone lines have been jammed with calls—you can also visit their recall page and fill out the information at the top of the page to register for your replacement blade.
However, if you're cooking for the holidays, this is likely to leave you without a food processor. If you have a blender, using the pulse function may work just as well, but if not you may need to look for a last minute replacement. The Hamilton Beach 70740 8-cup food processor is basic, but at $21 it may be just what you need to save the holidays — and you're likely to find the model, or similar low-price Hamilton Beach models, at your local big box retailer if you've waited to the very last minute.
Cuisinart recall page: https://recall.cuisinart.com/ (with recall form)
[Image credit: Cuisinart]
From Deanna D on December 20, 2016 :: 1:25 pm
Thanks for posting this story. My 15 year old food processor is in the recall. The online submission process for a replacement blade is very quick and easy.
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From Deanna d on February 06, 2017 :: 8:29 pm
Received a notification from Cuisinart that the demand for replacement blades has been high and gave me a timeline e for my replacement (basically anytime between now and May)
The note is below ..... not sure if this applies to everyone.
February 4, 2017
Dear Customer,
Thank you so much for your ongoing patience as we work to get replacement blades to all our customers. At this time, we have received an overwhelming response to the recall notice and have had to place several large orders for additional blades to be able to meet demand. Our blades are fabricated using precise manufacturing processes, which of course means, that they take some time to produce. We are producing new blades as rapidly as possible to meet the enormous demand resulting from this replacement program.
In the interim, we want to keep you advised of the status of your Cuisinart replacement blade. We estimate that your blade could be shipped any time between 2/20/2017-5/8/2017.
We are doing everything possible to improve the delivery time of your blade. When it is about to be shipped, we will send you an email so you can anticipate when it will arrive to the address you indicated on your replacement blade registration. In the meantime, you are able to use all other cutting implements and accessories that may have come with your Cuisinart food processor.
As a token of our gratitude and appreciation of your ongoing patience, please download this interactive recipe book for your use. We put this book together exclusively for those consumers impacted by the recall.
Cuisinart strives to provide you with the best service possible and if you have any questions or concerns please contact us via our email address: Cuisinart_Cserve@conair.com
Thank you again for your patience and we apologize for any inconvenience this may cause.
Cuisinart
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From Karen DelGrosso on February 07, 2017 :: 12:15 pm
I received almost the same letter as posted above, but with no dates on when I would receive the new blade.
February 4, 2017
Dear Customer,
Thank you so much for your ongoing patience. We want to keep you advised of the status of your free Cuisinart replacement blade. Our blades are fabricated using precise manufacturing processes, which of course means, that they take some time to produce. We are producing new blades as rapidly as possible to meet the demand resulting from this replacement program.
When your blade is about to be shipped we will send you an email so you can anticipate when it will arrive to the address you indicated on your replacement blade registration. In the meantime, you are able to use all other cutting implements and accessories that may have come with your Cuisinart food processor.
As a token of our gratitude and appreciation of your ongoing patience, please download this interactive recipe book for your use. We put this book together exclusively for those consumers impacted by the recall.
Cuisinart strives to provide you with the best service possible and if you have any questions or concerns please contact us via our email address: Cuisinart_Cserve@conair.com
Thank you again for your patience and we apologize for any inconvenience this may cause.
Cuisinart
Reply
From Frances Snyder on October 13, 2017 :: 12:31 pm
It is now October 13, and I still have not heard from your company!! I have even moved since I requested a new blade. Please advise!! P.S. My new address is: 309 Tiree Court #203
Abingdon, MD 21009
My former address: 112 Briarcliff Lane
Bel Air, MD 21014
Thank you!!!
Reply
From Suzanne Kantra on October 13, 2017 :: 3:34 pm
Hi Frances,
If you have issues with your blade recall, you need to contact Cuisinart directly. This is an article informing people about the recall, but we are not connected with Cuisinart in any way.
Best,
Suzanne
Reply