Tech Made Simple

Hot Topics: Enter Our Apple HomePod Mini Giveaway | How to Fix Bluetooth Pairing Problems | How to Block Spam Calls | Snapchat Symbol Meaning

We may earn commissions when you buy from links on our site. Why you can trust us.

author photo

New iOS 8 Bug Wiping Out Saved iCloud Files

by Fox Van Allen on September 30, 2014

iCloud Drive storage on iOS 8If you’ve enabled the new iCloud Drive setting in iOS 8, beware – a dangerous new bug could cause you to lose all your saved files. MacRumors is reporting that the “Reset all Settings” option, designed to restore your phone options to factory default, also appears to erase all iWork data in the iCloud Drive and on icloud.com. This happens despite the feature’s insistence that “no data or media will be deleted.”

Once iWork files are wiped out locally, MacRumors confirmed that iOS 8 devices then quickly sync with iCloud to delete data there and on your other machines, as well. There doesn’t seem to be any easy way to recover these lost files, as iCloud does not have a Trash folder. Affected users will likely need to use a Time Machine backup or contact Apple support.

Obviously, the best way to avoid losing your files is to stay away from the “Reset all Settings” button entirely. It’s located in your Settings app under General > Reset. You may also want to make duplicates of all your iWork files in a secondary cloud account like Microsoft OneDrive.

The new iCloud Drive service, introduced with iOS 8, is meant to act as Dropbox-type cloud storage for documents you’d like to access on multiple devices. You can enable the feature now, though it won’t be fully functional until the release of OS X Yosemite (10.10) later this year. If you haven’t enabled iCloud Drive yet, you should definitely wait until this bug is addressed to do so.

Reset all Settings prompt in iOS 8


Topics

Computer Safety & Support, News, Phones and Mobile, Mobile Apps, iPhone/iPad Apps, Internet & Networking, Blog, iPhone 6


Discussion loading

Home | About | Meet the Team | Contact Us
Media Kit | Newsletter Sponsorships | Licensing & Permissions
Accessibility Statement
Terms of Use | Privacy & Cookie Policy

Techlicious participates in affiliate programs, including the Amazon Services LLC Associates Program, which provide a small commission from some, but not all, of the "click-thru to buy" links contained in our articles. These click-thru links are determined after the article has been written, based on price and product availability — the commissions do not impact our choice of recommended product, nor the price you pay. When you use these links, you help support our ongoing editorial mission to provide you with the best product recommendations.

© Techlicious LLC.